Privacy Notice

This privacy notice explains how Sparkle Clean Co handles personal data on chairtimeshelf.digital. It applies to people who contact us, request a quote, or arrange a deep home cleaning visit in the Quezon City metropolitan area. We keep the notice practical and limited to the information we actually use.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
01

Data We Collect

We may process your name, email address, phone number if you provide it, inquiry message, property and service scope, and access or schedule preferences. We also process limited technical data such as server request metadata and browser or device information. This information helps us respond to requests, review the scope of a cleaning project, and keep the website working properly.

We collect only the details needed to handle inquiries and arrange cleaning visits.
02

Where Data Comes From

We receive personal data from contact forms, email, phone calls, and other direct communications. Some technical data is generated automatically when you visit the website, such as basic request and device details. If you share photos or scope information for a property review, we use that material only to assess the requested service.

Most information comes directly from you when you contact us or submit a form.
03

Cookies We Use

The website may use session or persistent cookies that support essential operation and store privacy preferences. We do not confirm analytics or marketing cookies as active on this site. Cookie settings may be adjusted through your browser, subject to the limits of the browser you use.

Our cookie use is limited and tied to basic site functions.
04

Cookie Controls

We use cookies only for essential site operation and to remember privacy preferences. Because tracking is not enabled, we do not state that analytics or advertising cookies are in use. You can usually block or delete cookies in your browser, but some site functions may not work as intended if essential cookies are disabled.

You can manage non-essential browser settings through your device or browser controls.
Processing purpose

Why We Use Data

We process information to respond to contact form submissions, review property and service scope, confirm preferred appointment details, and provide a personalized quote. We also use data to operate the website, maintain security, and support technical delivery. Where needed, we keep records of completed interactions so we can manage follow-up questions and service administration.

We use personal data only for the operational purposes described here.
Sharing partners

Service Providers and Support

We may share information with service providers that support website delivery, message handling, or basic technical maintenance. These parties are expected to use the data only for the work they perform for us and to keep it confidential where appropriate. We do not state that marketing partners or analytics providers are active on this site.

Operational sharing is limited to parties that help us run the website or handle communications.
Legal basis

Legal Disclosures

We may share personal data with public authorities, regulators, or other parties when required by law, court order, or a valid legal process. We may also disclose information if needed to protect our rights, respond to a dispute, or support the security of our website and records. Any disclosure is limited to what is reasonably necessary for that purpose.

We disclose information only when there is a lawful reason to do so.
User Rights

Your Rights

You may ask whether we hold your personal data, request a correction if something is inaccurate, or raise an objection where the law allows it. You may also ask us to limit or delete information in appropriate cases. We will review each request in line with applicable legal and operational requirements.

Your rights depend on the law that applies to your request and the information involved.
Requests

How to Make a Request

To make a privacy request, use the contact details in this notice and describe what you want us to review. We may ask for information that helps confirm your identity and locate the relevant record. If we cannot fully comply, we will explain the reason in a clear and practical way.

We may need enough information to verify the request before taking action.
Data Retention

How Long We Keep Data

Inquiry records, booking details, and related service notes are kept for the period needed to manage the request, complete the service, and address follow-up questions. Technical logs are retained for a practical period to support security and delivery. When data is no longer needed, we delete it or remove identifying details where that is appropriate.

We keep information only for as long as it is needed for the stated purpose or legal recordkeeping.
Policy Updates

Changes to This Notice

If we make a material update, we will revise this page and use a reasonable method to make the change visible. The updated notice applies from the date it is posted unless a different effective date is stated. We encourage you to review this page from time to time so you know how your information is handled.

We review this notice when our practices or legal duties change.

Contact for Privacy Matters

Email contact
team@chairtimeshelf.digital
Telephone contact
+63 905 899 3059
Mailing address
336 Roosevelt Avenue, Balintawak, Katipunan, Quezon City, 1105, Metro Manila
Privacy inquiries

Use the contact details below for questions about this notice or your personal data.